Frequently Asked Questions (F.A.Q.)

What are the dates of the 2012 CNE?
The 2012 CNE runs from Friday, August 17 to Monday, September 3, 2012.

What are the 2012 CNE Casino and Horse Show dates?
The CNE Casino and Horse Show opens from July 30th to September 3rd.

Where can I find out what is going on at the CNE right now?
The CNE is an 18-day fair that takes place in late August each year. This website has the most up to date information. If you have any questions, please call our Fun Line: 416-393-6300.

If you would like to find information or schedules of events taking place at Exhibition Place throughout the rest of the year, please go to the Exhibition website www.Explace.on.ca or call 416-263-3001.

Is it possible to purchase tickets online?
Yes. CNE tickets are available online at a discount before Opening Day and at regular prices during the fair. Please click here to buy your tickets online.

Who should I contact if I need help with purchasing my tickets online?
Technical help: While we make every effort to ensure seamless transactions, from time to time, technical issues can occur. If you require customer service help related to your online purchase, please contact TicketOps at: help@ticketops.ca or call 1-888-236-2947 or 416-323-3888 (local).
 
Help with ticket information: If you have general questions related to CNE tickets, e.g. pricing, ages, etc., please contact our Fun Line at: info@theex.com or (416) 393-6300.

Are tickets going to be available before the CNE begins this year?
Yes. Stay Tuned for Details

What is the CNE's weather policy?
With a variety of indoor and outdoor activities taking place during the 18 days of the fair, the CNE operates RAIN OR SHINE. Some outdoor attractions or shows may be postponed or cancelled in the event of an electrical storm for the safety of both CNE performers and visitors. In this case, where stage performances are concerned, an announcement will be made from the stage.

Is there an admission policy for persons with disabilities?
Yes. Any persons with a visible physical or mental disability will be allowed free admission into the CNE, in addition to free admission for one escort, if required. 

Disabled persons to be allowed free admission to the CNE include those with physical disabilities, including persons with a vision or hearing disability, those with learning disabilities, speech or language impairments, mental health disabilities, or intellectual/developmental disabilities.